TERMS OF SERVICE

OVERVIEW

This website is operated by Fashion Istar Glow. Throughout the site, the terms “we”, “us” and “our” refer to Fashion Istar Glow. Fashion Istar Glow offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us (whether directly through the website checkout or via our WhatsApp Concierge), you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein.

SECTION 1 - ONLINE BOUTIQUE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our luxury products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer over networks.

SECTION 3 - DIRECT COMMUNICATION & WHATSAPP ORDERS

Fashion Istar Glow prides itself on offering personalized styling and ordering through direct communication channels such as WhatsApp. By initiating a conversation with our styling team, you agree to conduct transactions, share shipping details, and finalize orders through this secure channel. All invoices sent via direct communication are bound by these exact Terms of Service, including our Refund and Shipping policies.

SECTION 4 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

SECTION 5 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products—including formal wear, cultural attire, and beauty accessories—are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

SECTION 6 - PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through the website or our direct concierge. These products or services may have limited quantities and are subject to return or exchange only according to our Refund & Return Policy. We have made every effort to display as accurately as possible the colors and images of our products, such as the vibrant patterns of our Ankara prints and the exact shade of our metallic accents. We cannot guarantee that your computer monitor's display of any color will be accurate.

SECTION 7 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of our operating jurisdiction.

SECTION 8 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at contact@fashionistarglow.com.